Refund policy

Due to the custom nature of engraved products:

All sales are final.
No refunds, returns, or exchanges will be accepted.

Exceptions may be made only if:

The item is defective

An error was made by Etchsavvy

Chargebacks & Payment Disputes

By completing a purchase, you agree to contact Etchsavvy at orders@etchsavvy.com to resolve any issues before initiating a chargeback.

Because all products are custom-made and approved prior to production, chargebacks may be disputed using order approvals, communication records, and proof of delivery.

Fraudulent chargebacks may result in further action to recover funds.